Simplifying the Insurance Claims Process
Dealing with property damage can be stressful, and navigating the insurance claims process shouldn’t add to that stress. We’re here to guide you every step of the way, making the process as smooth and straightforward as possible.
Our Claims Process
Our team has extensive experience working with insurance companies, and we’ll handle the complexities of your claim so you can focus on getting your property back to normal. From filing the initial claim to coordinating with your insurance adjuster, we’ll take care of the details for you.
We Handle the Insurance Process, So You Don't Have To
Most homeowners have never filed a property damage claim before. The paperwork is confusing, the terminology is technical, and insurance adjusters deal with these claims every single day; you don't. That imbalance can cost you money. Leak Pros of Georgia levels the playing field.
How We Document Your Claim
From the moment we arrive on-site, we document everything with your claim in mind. Moisture readings, affected square footage, photos, and a full scope of damage are recorded in Xactimate, the same estimating software your insurance adjuster uses. This means there is no back and forth over numbers, no confusion over scope, and no room for your claim to be underpaid or dismissed on a technicality.
We Communicate Directly With Your Adjuster
You should not have to play phone tag between your restoration company and your insurance adjuster. We communicate directly with your insurer on your behalf, provide all required documentation, and advocate for a fair and accurate payout throughout the entire process.
We Don't Start Work Until You're Covered
Before any repairs begin, we confirm that your claim is approved and the scope of work is agreed upon. No surprise bills. No work done outside of what your policy covers. You know exactly what to expect before anything gets started.
What You Can Expect From Us
Full damage documentation using Xactimate software Direct communication with your insurance adjuster Advocacy for a fair claim payout on your behalf Clear explanation of what is and isn't covered No work begins until your coverage is confirmed